With the vast majority of the population using smartphones and accessing the internet via mobile only, there is no second “desktop” chance to make a good first impression. Hence mobile app testing and subsequently a quality assurance systematic process is here to stay. — Testing is the act of challenging an application’s purpose and stability, ensuring that the different users will have a positive experience with the product in line with the Business case.

The core of the insurance business lies in the back office — When talking about automation in the insurance industry, the focus is generally on the front-end functions such as claims, underwriting and customer services. However, according to reports 60% of customer dissatisfaction actually originates from the back office. The lack of automation in the insurance back office has historically hindered growth…

Does the age of technology, social media and comparison websites signal the end of the line for insurance brokers? Has Covid-19 and social distancing put paid to the relationship, as consumers and businesses increasingly rely on online services and have come to expect near-instant delivery? If the answer to these…

In this short article, hubb’s Broking Director, Deryn Erasmus, discusses 𝘂𝗻𝗱𝗲𝗿𝗶𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗵𝗼𝘀𝗽𝗶𝘁𝗮𝗹𝗶𝘁𝘆 𝘀𝗲𝗰𝘁𝗼𝗿 following RICS revelation that as many as 80% of small & medium enterprises (SMEs) in England & Wales were underinsured. — What is underinsurance? Underinsurance arises when sums insured or limits of indemnity under a policy are insufficient to cover the risk. A recent survey by the Royal Institute of Chartered Surveyors (RICS) and the Building Cost Information Service (BCIS) suggested that 80% of small & medium enterprises (SMEs) in England & Wales were…

If you didn’t get a chance to watch it, here’s Lloyds lab 2021 demo Day of distriBind — Automated Data Exchange for Insurance. Thanks to everyone involved in the Lab and distriBind’s mentors. distriBind is a Delegated Authority data exchange platform removing error, cost and delay caused by manual…

Not Buying Cyber Insurance Your business holds vast amounts of customer data and People’s ability to gain access to that data is becoming more intelligent. More elaborate scams, phishing attempts, sending viruses, and social engineering allow access to your data. If your business falls victim to any of these and subsequently have a data…

Level39 member Vesuvio Labs is currently working with seven talented young people under the Kickstart Scheme, launched by the UK Government in September 2020. Through the scheme, employers can offer young people, aged 16–24, who are claiming Universal Credit a six-month work placement. Vesuvio has offered placements in various…

The pandemic has thrown the insurance industry into something of a disarray — but in many ways Edward Halsey believes that in the long term the impact will be positive, with brokers and insurers alike being forced to change and address many of the long-term issues that were holding them back. — The broking industry is going through a lot at the moment. Pedro started by asking Edward Halsey (Ed), what are the Covid-19 repercussions to the way people access insurance?

Kristian Feldborg, CEO and Founder of Vesuvio Labs, talks to InsTech London Partner Matthew Grant, about Vesuvio’s offerings, partners, and setting up businesses miles from home. Can you talk about your background, and how Vesuvio came to be? I’ve been working in technology for financial services for 20 years…